Yota began to catch badly. Why the Internet or the Yota modem does not work and how to fix it

Mobile Internet sometimes works well, and sometimes badly. We can endlessly say that the best way out of a situation with a poor quality wireless connection is to connect through a wired provider. But in some cases this is not possible. Yes, and on the street to do without communication can be very difficult. Let's see what needs to be done if Yota Internet does not work on your phone, tablet and modem.

A smartphone and a tablet are almost the same, the difference is only in the display size. Therefore, our instructions are equally well suited for both mobile devices. It is on them that users may encounter problems with the Internet - it completely disappears or freezes, inexpressibly acting on the nerves of subscribers. Let's look at a few of the main reasons.

Weak Yota network signal

Poor Yota LTE 4G reception or unstable 3G signal reception always leads to an unstable Internet connection. In this case, mobile devices switch to second-generation networks, from which it is generally impossible to achieve normal speed - a maximum of several tens of kilobits, and sometimes even less. The reception indicator allows you to measure the signal level on the phone, but you should not rely on it - it has low accuracy.

If the Internet drops out due to a low signal, you can do the following:

• Return to the zone of reliable reception, where the Internet from Yota worked fine.
• Try switching your phone to forced 3G or 4G mode - sometimes this helps.
• Try restarting your phone.

It is difficult to improve reception on the phone, because this is not a modem that can be set in focus for an antenna bought in a store. And if it shows "No signal" or switches to 2G mode, you should return to where there is a normal signal.

Base station workload

Problems with Yota may arise through the fault of the operator himself. There are several reasons for the slow speed:

• There is a problem with the operator's equipment - you will have to wait until the situation is corrected.
• High workload of Yota base stations - the quality of the Internet directly depends on the load on the network.
• At one of the base stations, preventive work can be carried out - at this time, interruptions with the Internet are possible.

Very rarely problems occur on one specific number - others work fine at this time. In this case, you need to call Yota support and report that the Internet is not working on your phone. Describe the problem in as much detail as possible, have the consultant refer the problem to the technicians.

Network features

The Internet is slow, the phone does not load video well or does not load any files at all - all this often indicates that the Yota network imposes an artificial restriction on communication. This is often observed on modems and routers, but sometimes noticeable "brakes" are superimposed on the tubes. It is impossible to do anything with this - these are the features of Yota and all cellular networks.

Understanding modems and routers

Modems and routers work in fourth-generation Yota networks - they do not work in networks of other generations. This is probably due to some kind of load distribution so as not to overload the networks of other generations, where hundreds of thousands of handsets and tablets are registered. Let's see what problems may arise with Yota modems and routers.

No Iota network or weak signal

If there is no Yota 4G reception on the modem, then there will be no Internet. Communication problems most often arise in points remote from large cities. The low signal strength of Yota leads to a lack of coverage where it is indicated on official maps. Signal statistics are shown on the modem status page - these are SINR and RSRP signal. The higher the numbers, the better the reception of the Yota network. A bad signal needs to be amplified.

The following solutions will help improve Yota 4G LTE Internet reception:

• Moving the modem to a zone with a good signal (closer to a window or to the second floor).
• Installing the modem in the focus of the indoor antenna - the statistics page will help you check the Yota signal. If the device is installed correctly and pointed towards the nearest base stations, the signal strength numbers should increase.
• Connecting external antennas to the modem is the best option to help improve poor Internet from Yota.

The last method is the most efficient.

There are many specialized companies offering integrated solutions for the installation of receiving and transmitting equipment - they allow you to connect to the Internet at a distance of up to 40 km from the nearest base stations.

You can complain about the low Yota signal strength to the operator's help desk. But this rarely leads to any results (unless the problem is widespread).

Network features

Iota does not work - the modem is connected, but in general the Internet does not work. The problem may lie in the use of torrents and file-sharing networks. The operator does not hide the fact that he imposes restrictions on the operation of these protocols. There is only one way out - to deceive the operator by encrypting traffic in a torrent client or through a VPN.

But even in the latter case, there may be problems - the operator struggles with any high load. According to some reports, subscribers experience problems even when watching video frequently. And if the Yota connection does not work for you, it is quite possible that you are putting a high load on the network - that's why the Internet does not work.

The Yota operator is today included in the list of the most popular cellular companies in the Russian Federation, offering its customers the opportunity to use high-speed mobile Internet on favorable terms, as well as other cellular services.

Despite this, sometimes users may experience problems using the services and wonder why the Yota Internet is not working. And today, as part of our article, we will consider the most popular of these questions.

Why Yota Internet is slow and what to do in this case

If you are faced with the problem of a noticeable decrease in Internet speed within the framework of the tariff plan used, this may be the result of several factors. Which we are talking about below:

• Bad connection: if you went on a trip or moved to a remote area of ​​\u200b\u200byour settlement, a weaker signal may affect a noticeable decrease in the speed of Internet access;
• Account depletion: in case of using all the funds on the subscriber's account, Yota does not block access to Internet access services, but only reduces the maximum access speed to 128 kbps. This is a significant decrease, which is immediately felt even by not the most experienced users of computers and the Internet.

Based on the above answers to the question why Yota is slow, you can also answer the question of what to do in such a situation. When it comes to communication problems, the most obvious and simple solution is to change the location of the user or the device itself. Even moving the modem closer to a window or balcony, if the device is used indoors, can significantly affect the speed and quality of communication.

If we are talking about a zero account balance, then here the solution to the problem is also obvious - it is necessary to replenish the account. Moreover, this will not be a problem at all, because Yota leaves users access to the network at a speed that will be quite enough to enter Internet banking and complete the payment procedure for services.

Why the Yota modem does not work and how to fix it

Another fairly common problem that may affect Yota Internet users is the incorrect operation of modems and routers used to connect modern gadgets to the network. For example, one of the most popular devices today is Yota Many. This is a small modem, which is assembled very high quality, and has virtually no flaws. However, like any technique, from time to time it is able to let down its owners. Often, problems arise precisely at the software level, which leads to the fact that the Yota Internet does not work well, or does not work at all.

In such situations, the solution to the issue can be one, and any subscriber is able to cope with it. The main thing is to follow the instructions below exactly:

1. Find the power button on the device, press it and hold for 25-30 seconds. This action will start the procedure for resetting the device to the factory state.
2. Connect the Yota modem to the computer via a USB cable.
3. Launch a web browser on your computer and go to status.yota.ru. (in principle, a redirect to this resource will occur when any site is launched in a browser).
4. Set the hotspot name and create a password, if necessary, to access the Wi-Fi shared by the device.
5. Save the router settings and check the account balance to be sure that Internet access will be provided at the speed selected according to the terms of the tariff.

After completing these steps, you can start using the Internet through the Yota modem under standard conditions.

Sometimes mobile communications or Internet Yota (Iota) do not work - today the operator cannot boast of flawless work. However, the subscriber can cope with some of the problems on his own, if he approaches the problem in a balanced way.

Why Yota does not work: communication problems

If the subscriber is in the operator's coverage area, communication difficulties occur, although infrequently, an ordinary user can try to influence this:

• It is worth studying the coverage map in the region of stay. Sometimes coverage within the same city is fragmented, communication may not work well when leaving the countryside or to sparsely populated areas. In such situations, it is better to take care of an additional type of communication.


• Zero balance - this problem is easily fixable, after replenishing the account, the connection will start working again.


• Poor quality phone. Unfortunately, today there are a lot of low-grade devices on the market at a bargain price, on such devices interruptions in work occur constantly, regardless of the operator.

Internet not working today

Today, subscribers are increasingly asking why Iota began to work poorly, as a rule, dissatisfaction is caused by the quality of the Internet. There are many reasons for low data transfer speeds, uneven operation, or no Internet at all.

Reasons that the subscriber cannot influence:

• Lack of Internet coverage (base station) at the place of stay.


• Breakdown at the base station.


• Engineering works.


• Network congestion (too many subscribers using the same station at the same time).


• Weather and natural phenomena. Snowfall, thunderstorms and solar activity affect the radio signal.

Situations in which the subscriber can turn on the Internet or increase the speed:

• Settings failure. This happens often, especially with smartphones. The recommendations in this case are simple: you should try to turn off and then turn on the data transfer. If it doesn’t help, then the subscriber should go to the network settings and fill out the window with the access point.

• Software problems on PC. These may be outdated drivers, reinstalled OS or viruses. If the user is poorly versed in network and system settings, it is better to contact support consultants.

• Weak signal. This is the most common problem, and today it does not have a universal solution. The first tip is to try moving the device (smartphone, tablet or modem) indoors and look for a signal. An external antenna, which you can purchase or make yourself, can help.

What to do if the Internet or communication does not work today

• The first step is universal for all kinds of problems - you need to restart the device (phone, computer or tablet), and for modems and routers - also check the wires and connections.


• If the problem remains, it is best to contact the support service, they are available via chat, social networks, you can call 8 800 550 00 07 or write an SMS to 0999. describe your problem in detail. The consultant will tell you how and what is best to do in this situation.

• If it is not possible to contact the support service, you must independently determine the cause of the problems and take appropriate actions, if possible.

Yota communication problems remain today, in November 2017, the operator experienced a massive communication failure, but more often the problems are of an individual nature. In many ways, it depends on the region, and the subscriber rarely has the opportunity to fix something.

Problems can appear on any technique, both Chinese and American, not a single device is insured against breakdowns, no matter if it is on Android or iOS. Therefore, Apple devices also experience communication problems, they may also not be recognized by servers, and failures may occur in the software itself. If you want to connect your iPhone or iPad to Yota and the devices do not detect the connection, perhaps the problem is in the settings, and not in the operator. We will analyze the main causes and ways to eliminate them.

Common Causes of Communication Problems on iPhone

If there is no Iota network on the iPhone, this is an occasion to see if the SIM card is inserted correctly and if it has not moved, if this is the first time. If everything is set correctly, and the phone is serviceable and has already worked well in other networks, the device should automatically automatically connect to the network and prescribe the parameters. You are required to activate data transfer in order to start using the full functionality of mobile and Internet communications. Sometimes it happens that the iPhone does not catch the Iota network, then you need to look for problems elsewhere, it can be:

• Lost Iota connection due to lack of coverage;
• There was an accident at the mobile station;
• Problem SIM card;
• Software failure, reinstallation required;
• The point is in the “hardware” - the device itself broke.

These are all the reasons, we will analyze them in more detail and find out how to eliminate them.

If communication is lost due to poor Iota coverage in the area

All mobile operators install base station towers in the most densely populated areas - where there are more users. If your area is not densely populated, the operator may not have reached you yet. More often it happens in wastelands, on highways between cities, in the forest, in open areas. Sometimes communication problems arise in residential areas, the weather or geography becomes the cause of interference - lowlands, dense forests, dense buildings.

When you are out of network coverage, you will not be able to make or receive a call, surf the Internet, or write a message. Try to move to a longer distance, closer to settlements, power lines, go to a hill. If you find yourself in an empty area, the Iota signal will not be available on any device, not only on the iPhone, the problem is in the coverage itself. Before you go somewhere with a working, working phone using the Iota network, check the up-to-date information on the coverage map on the official website of the operator.

If there is no connection due to an accident at the Yota base station

To create an opportunity for subscribers to make calls and use other functions of a mobile device, mobile operators build complex stations with professional equipment, which requires constant technical support and the work of hundreds of specialists. Only with constant round-the-clock monitoring of devices and lines, transmitters and satellites can . Sometimes there are glitches, but they are monitored and quickly fixed. Rarely, serious accidents occur at the sites, then the connection is broken or completely disappears for several hours or days.

If the connection on the device is not detected or there are constant signal interruptions, the problem may not be in the iPhone, but in the network on which the repair or maintenance is taking place. If the signal just disappeared for a short time, this will not damage the device, it just needs to be rebooted.

Waiting for a signal to appear in a standard situation may not be a problem, but at critical moments there is always communication with the police or ambulance, firemen or rescue service - emergency numbers work regardless of the operator and even your account balance.

If the connection on Iota disappears and appears periodically, and you want to find out the reasons, call Yota operator technical support by round-the-clock number: 8-800-550-0007.

No connection due to a problem with the SIM card

Yota is a major mobile operator in Russia, its coverage map is quite wide. If your iPhone does not receive a signal and the problem is not in the area, then it may be in the SIM card itself. This is not necessarily its poor physical fit, perhaps you just connected the wrong SIM card. Among the different tariff plans that are tied to the equipment, there are special ones designed for a specific device - a smartphone, tablet, router or modem. If a SIM card is intended for tablets or "smart" gadgets, then in a smartphone or modem it will catch the Internet at a low transmission speed. For iPhone, buy a SIM card for smartphones, and for iPads - special SIM cards for tablets with the appropriate tariff and speed.

Also, the SIM card may be damaged, then the iPhone or iPad devices will not work. The damage may be in the microchip, the cause may be a banal scratch. Therefore, in the operator's offices, people often apply for a change of SIM card. To check the health of the iPhone, test another SIM card on it, if it works - replace your SIM card from Iota in the service center - this happens for free while maintaining the number and all connected services.

When Your iPhone Needs Repair

The phone can be damaged not only from the outside from falling or dipping into water, but also from the inside. The processor or other parts of the hardware platform can fail for various reasons. To see if your iPhone or iPad is working, insert a SIM card from another operator into it. If there is still no communication signal, this means that the device has broken down and needs to be repaired from the inside. If the warranty period has not yet passed, take the gadget to the store, if it has passed, then to a specialized service center.

When an iPhone needs a flashing

Software crashes are also a common problem. iOS is no less immune from this than Android. If the software does not work properly, it is reinstalled - flashed. The problem was observed in the first models - 5 and 6 series. These devices may have a problem registering to the 4G LTE network. If you want to use Yota's 4G connection on an iPhone, then reboot the data, for which:

1. Open the smartphone settings in the "Networks" section and manually disable LTE;
2. The device will automatically re-register to a lower generation - 2 or 3;
3. Open the phone settings and in the "SIM programs" section, manually select Yota;
4. In the networks settings, switch back to LTE.

You can manually do this on your home network, if you are roaming, automatic updates will work.

You do not need to set up an access point if the telephone connection is working, as this may not be the problem. If after the settings the problem is not resolved, contact the technical support of the operator.

The well-known cellular operator yota is popular for good reason. Among its services are not only access to the network, but also the most modern data transfer protocol - 4g, due to which browser pages are loaded almost instantly. And what should users do if the yota Internet does not work for no apparent reason?

There can be several types of breakdowns. In each case, they will be accompanied by certain signs. In particular, these features include:

• the modem does not connect to the Internet;
• there is no connection to the computer;
• no online registration.

To determine the methods for solving the problem, it is necessary to carefully study all types of breakdowns by iota and choose the best solution. It is important to emphasize that problems with the Internet and fixing the breakdown yourself can lead to large malfunctions, the elimination of which will be costly. Before starting an independent repair of a modem or phone on eta, evaluate the risk of equipment damage.

There can be a large number of reasons why the Internet does not work. A significant part of the damage or failures can be eliminated independently using the simplest actions. These reasons include:

1. Changing climatic conditions. Strong wind, rain or other precipitation can cause the internet to slow down. Study the weather conditions, contact the operator and find out if they can affect the quality of communication. If the reason that the network slows down lies in the weather, it will have to wait.
2. Failure. If the Internet does not load well, you should contact the operator and clarify the possibility of a network failure. Even with modern reliable equipment, the provider is not immune to such minor problems.
3. No money. If you are worried why there is no Internet, check your balance first. Perhaps you just ran out of funds in your account and need to replenish it. Use the automatic recharge feature to avoid such problems.
4. Low or no signal. If the provider's network does not catch, then you are in a place where there is no coverage. That is, the signals from the tower simply do not reach your modem or mobile device. Try changing your location or boosting the signal.
5. Equipment breakdown. If, after all these checks, the Internet iota still does not work, the reason may lie in the breakdown of the equipment. A malfunction of the modem, computer or even phone - all this will lead to a lack of access to the world wide web.
6. Software failure. If the software crashes, you may also experience slow internet or no network. Check if the application works, reinstall it and start the modem again.
7. Virus software. If you downloaded applications and installed them, you could also install viruses. A large number of such programs block the work of the provider, its software or the network card of the computer. Run an antivirus program on your computer and check for malware.

Yota internet not working on android

In addition to computers with a connected modem, the network can also disappear on an android or other type of smartphone. In this situation, you should pay attention to the connection to the access point. Unfortunately, on Android it is quite common for the system to automatically turn off the access point for no apparent reason.

If the reason for the lack of access to the network on the phone is a shutdown, it will be enough to restart the program. A similar situation may arise when crossing several network coverage areas with entry into the “dead zone”. On such trips, it is important to check whether there is a connection or the phone is no longer registered on the network and you need to reconnect it.

To connect on a tablet or other devices on the Android network, you must perform two steps:

• reboot the device;
• enable 2G network and disable it.

If page loading also continues to work slowly or there is no network at all, you need to contact the operator or find a better coverage area. It is better to use both methods so that the low speed returns to its previous performance.

Ways to solve the problem

Having not found the reason why this does not work, and using all the options for solving it, you need to contact the operator. You can use several methods for this:

1. To write a message. If your speed has dropped, but you still have access to the global network, write a message to the operator, taking a screenshot of the program and checking the connection speed.
2. Call. If the Internet is not available, the operator can be allowed by the service number and apply.
3. Write SMS. If you do not have access to the network, you can send an SMS to the operator with a request to check the connection and network equipment.